Finance · Sales
Receivables and promises to pay
A clear next step for every customer debt.
Proposal to explore
Who it is for: Finance and commercial directors.
The work to address
Accounting holds the debt, email holds the promise to pay and the account manager knows why payment is late. There is no shared picture.
Inputs
Invoices, payments, due dates, permitted correspondence and account ownership.
Expected outcome
For each debt, the team sees the reason, previous actions and who must act next.
How the process could work
A proposed workflow. We validate actions, connections and permissions against your data before launch.
Reconstruct the debt history
Match invoices, payments, dates and correspondence. Distinguish missing documents, disputed amounts, postponed payment promises and payments not yet matched.
Follow up on the next action
Prepare permitted reminders, assign tasks and track whether payment promises are kept.
What to verify before launch
The human decision
Changes to payment terms, discounts, write-offs, legal actions and material commitments.
What to verify before launch
Start with a limited customer group. Validate payment matching, status accuracy and reminder rules.
Solution boundaries
External sending requires agreed permissions. The system does not independently change a customer's financial obligations.
How to assess results
Response time to overdue debt, share with a clear next action and promises fulfilled.
Connecting departments
Sales, accounting and finance share the history and distinguish a document issue from a payment negotiation.
What our engineer configures
We start with a limited area. Our engineer configures BusinessOS around your rules, connects the necessary systems and stays to support and develop the solution.
Payment matching, reminder rules, responsibility and limits on correspondence.
Working with usStart with your task
In 20 minutes, discuss inputs, the required output and where a person is needed. Then agree what to test and which materials are necessary.